Annual rank16
Poland · Technology
Cyber_Folks
Provides hosting, omnichannel communications, telecommunications, e-commerce tools and CPaaS services for email and SMS.
FY2022–FY2025
FY2022–FY2025
FY2022–FY2025
current context only
Company profile
The layers behind a European online sale
Cyber_Folks is the parent-group story behind a widening European commerce stack. Its own infrastructure business supplies domains, hosting and online-business tools; the wider portfolio adds storefronts, checkout, integrations, back-office operations and customer communications. Shoper and Vercom remain distinct listed companies with their own profiles in this observatory. Here the focus is how the group connects those layers with controlled PrestaShop, Sylius and BitBag businesses, shared data and practical AI assistants.
Merchant journey
One order crosses six technology layers
A shop that looks simple to a buyer can depend on hosting and domains, a storefront and checkout, product and order backends, payment and logistics integrations, an app marketplace, and post-purchase communications. Cyber_Folks maps those pieces as one operating chain. The group does not build every function itself: partner agencies, software houses and integrators extend the platform, while shared infrastructure and data connect the components.
- Follow the full commerce workflow English group presentation from infrastructure to checkout, operations and communications
- Explore the ecosystem map Visual map of the six layers and their connections
- Read how the portfolio is organised English annual report covering operating segments and group development
- Check the current group boundaries English Q1 2026 statements covering Shoper, PrestaShop, Sylius, BitBag and Vercom
Store engines
Different architectures for different merchants
The group spans three distinct ways to build a store. Shoper supplies a hosted SaaS route; PrestaShop is an open-source platform that merchants and developers can customise; Sylius is a headless framework for more complex, integration-heavy commerce. The latter offers live examples for a standard shop, B2B distribution and marketplace projects. These products should not be collapsed into one generic “store builder”: they address different technical control and complexity requirements.
- Explore PrestaShop software Customisable open-source commerce, modules and cross-border tools
- Meet the open-source project Community, licence and the platform's development model
- Try the Sylius storefronts Standard, B2B and marketplace demonstrations
- ▶ VideoWatch: headless commerce with Sylius Official English introduction for mid-market and enterprise users
- ▶ VideoWatch: inside Sylius Plus Official English technical tour of the platform
Scale and economics
The platform grows with the merchant
Cyber_Folks reports more than 700,000 customers across Europe after adding PrestaShop, Sylius and BitBag. Its model mixes recurring subscriptions with commissions and usage-linked revenue, so income can expand as merchants add products, integrations or transaction volume. The PrestaShop transaction widened the group toward France, Spain and Italy and added an open-source platform used by 230,000 active stores; the group reports about €35 billion of annual commerce across its platforms.
- See the group in numbers Customer reach, platform commerce and the operating record
- Trace two decades of portfolio building Hosting consolidation, Vercom, Shoper and the move into Western Europe
- Understand the PrestaShop step Ownership, store reach, geography and the integration rationale
- Open the Q1 2026 group presentation English account of scale, recurring revenue and the pay-as-you-grow model
Applied AI
An assistant that changes DNS, not just answers questions
Cyber_Mind orchestrates the group's AI agents, while robo_Folks sits inside the hosting panel. A user can ask it to create an email account, inspect or change DNS records, install WordPress, update an SSL certificate or analyse site logs. In Q1 2026 the company said robo_Folks handled about 47% of customer chats, correctly resolved 86% and coincided with a 33% year-on-year fall in chats handled by support teams. Those are issuer-reported operating measures, not an independent assessment.
- Read the Q1 AI operating evidence English report with usage, resolution and support-volume measures
- See robo_Folks perform hosting tasks DNS, email, SSL and WordPress actions inside the customer panel
- Open the practical robo_Folks guide Step-by-step examples for domains, logs, CRON, email and SEO
- Meet the technology leadership Official biographies linking cyber_Mind and robo_Folks to the product organisation
Official profile sources: 150% increase in net profit for the cyber_Folks Group in the second quarter · Historia Grupy | cyber_Folks Investors · Ekosystem | cyber_Folks Investors
Current 2026 update
What has changed in 2026?
Merger approved 20 July 2026 · 20 July 2026
Merger approved 20 July 2026latest official update
4company-specific highlights
−5%2026 stock return · context only
First-quarter financial results
Q1 revenue rose 29% to PLN 245.3 million, adjusted EBITDA 35% to PLN 83.1 million and profit attributable to owners 71% to PLN 22.9 million; the company said both organic development and the integration of the acquired e-commerce ecosystem, including PrestaShop, contributed.
E-commerce GMV
Polish Shoper-platform GMV rose 59% to PLN 6.9 billion; PrestaShop and Sylius platforms generated PLN 33.1 billion of GMV in Europe during the quarter.
Shoper merger approved
Shareholders approved the Shoper merger; Shoper assets are to transfer to cyber_Folks in exchange for 3,215,165 newly issued Series F shares.
Combined customer base
The combined group was described as serving more than 700,000 customers.
Official 2026 sources: cyber_Folks increases net profit by 71% in Q1 2026 · 20 May 2026 · Akcjonariusze cyber_Folks i Shopera jednomyślni w sprawie połączenia. Grupa wchodzi w nowy etap rozwoju. · 20 July 2026
Annual record
Ranking history
Future editions add rows; they do not rewrite the 2026 record.
| Edition | Measurement period | Rank | Revenue growth | Net-income growth | Stock return |
|---|---|---|---|---|---|
| 2026 | FY2022–FY2025 | 16 | +143% | +193% | +355% |