Annual rank16
Poland · Technology
cyber_Folks
Provides hosting, omnichannel communications, telecommunications, e-commerce tools and CPaaS services for email and SMS.
FY2022–FY2025
FY2022–FY2025
FY2022–FY2025
current context only
Company profile
The layers behind a European online sale
cyber_Folks is the parent-group story behind a widening European commerce stack. Its own infrastructure business supplies domains, hosting and online-business tools; the wider portfolio adds storefronts, checkout, integrations, back-office operations and customer communications. Shoper and Vercom remain distinct listed companies with their own profiles in this observatory. Here the focus is how the group connects those layers with controlled PrestaShop, Sylius and BitBag businesses, shared data and practical AI assistants.
Merchant journey
One order crosses six technology layers
A shop that looks simple to a buyer can depend on hosting and domains, a storefront and checkout, product and order backends, payment and logistics integrations, an app marketplace, and post-purchase communications. cyber_Folks maps those pieces as one operating chain. The group does not build every function itself: partner agencies, software houses and integrators extend the platform, while shared infrastructure and data connect the components.
- Follow the full commerce workflow English group presentation from infrastructure to checkout, operations and communications
- Explore the ecosystem map Visual map of the six layers and their connections
- Read how the portfolio is organised English annual report covering operating segments and group development
- Check the current group boundaries English Q1 2026 statements covering Shoper, PrestaShop, Sylius, BitBag and Vercom
Store engines
Different architectures for different merchants
The group spans three distinct ways to build a store. Shoper supplies a hosted SaaS route; PrestaShop is an open-source platform that merchants and developers can customise; Sylius is a headless framework for more complex, integration-heavy commerce. The latter offers live examples for a standard shop, B2B distribution and marketplace projects. These products should not be collapsed into one generic “store builder”: they address different technical control and complexity requirements.
- Explore PrestaShop software Customisable open-source commerce, modules and cross-border tools
- Meet the open-source project Community, licence and the platform's development model
- Try the Sylius storefronts Standard, B2B and marketplace demonstrations
- ▶ VideoWatch: headless commerce with Sylius Official English introduction for mid-market and enterprise users
- ▶ VideoWatch: inside Sylius Plus Official English technical tour of the platform
Scale and economics
The platform grows with the merchant
cyber_Folks reports more than 700,000 customers across Europe after adding PrestaShop, Sylius and BitBag. Its model mixes recurring subscriptions with commissions and usage-linked revenue, so income can expand as merchants add products, integrations or transaction volume. The PrestaShop transaction widened the group toward France, Spain and Italy and added an open-source platform used by 230,000 active stores; the group reports about €35 billion of annual commerce across its platforms.
- See the group in numbers Customer reach, platform commerce and the operating record
- Trace two decades of portfolio building Hosting consolidation, Vercom, Shoper and the move into Western Europe
- Understand the PrestaShop step Ownership, store reach, geography and the integration rationale
- Open the Q1 2026 group presentation English account of scale, recurring revenue and the pay-as-you-grow model
Applied AI
An assistant that changes DNS, not just answers questions
Cyber_Mind orchestrates the group's AI agents, while robo_Folks sits inside the hosting panel. A user can ask it to create an email account, inspect or change DNS records, install WordPress, update an SSL certificate or analyse site logs. In Q1 2026 the company said robo_Folks handled about 47% of customer chats, correctly resolved 86% and coincided with a 33% year-on-year fall in chats handled by support teams. Those are issuer-reported operating measures, not an independent assessment.
- Read the Q1 AI operating evidence English report with usage, resolution and support-volume measures
- See robo_Folks perform hosting tasks DNS, email, SSL and WordPress actions inside the customer panel
- Open the practical robo_Folks guide Step-by-step examples for domains, logs, CRON, email and SEO
- Meet the technology leadership Official biographies linking cyber_Mind and robo_Folks to the product organisation
Official profile sources: 150% increase in net profit for the cyber_Folks Group in the second quarter · Historia Grupy | cyber_Folks Investors · Ekosystem | cyber_Folks Investors
Current 2026 update
What is changing at cyber_Folks in 2026?
cyber_Folks completed its merger with Shoper through court registration on 1 September 2026, while part of Vercom had earlier been sold to create acquisition capacity without what the group considers a loss of control. Inside the operating stack, PrestaShop is being reset and robo_Folks is being tested as a merchant-facing product.
The change in one sentence
Ownership is being simplified, capital recycled and acquired technology turned into operating products.
The Shoper merger has completed, while capital recycling and product integration continue. The issuer’s Vercom control assessment rests on a shareholder pact and governance rights rather than full ownership; restructuring claims and a plugin test are not yet mature product economics.
Four lenses on 2026
The same four-quadrant format used in the Company profile.
01 · Shoper integration
The court registered the merger into one legal structure
Both companies’ shareholders approved the combination on 20 July. On 1 September, cyber_Folks reported court registration of the merger with Shoper, the related capital increase and amended articles; the earlier proposal for 3,215,165 Series F shares is no longer merely an unregistered plan. Legal completion does not by itself establish the scale or timing of product, AI-investment or international-sales synergies.
- Current signalShoper merger registered 1 September 2026
- Why it mattersThe group now operates under one listed parent, while the benefits of combining platforms and customers still need to be demonstrated.
- cyber_Folks 2026-09-01
02 · Capital recycling
The filed H1 accounts confirm Vercom stays fully consolidated
cyber_Folks sold 4,340,305 Vercom shares at PLN 120 each in June for PLN 520.837 million gross proceeds, then bought 252,526 shares from key holders for PLN 30.030 million. Its direct Vercom interest fell to 31.44%. A 1 July shareholder agreement created a coordinated voting bloc that the H1 accounts measure at 41.51% of exercisable votes, excluding treasury shares. After an IFRS 10 assessment of that pact, dispersed other holders and governance rights, cyber_Folks concluded it had retained control; Vercom and its subsidiaries remain fully consolidated in the filed H1 accounts. The August tax-presentation change concerns the accounting location of part of the transaction tax, not a second sale or an operating gain.
- Current signalPLN520.837m gross sale proceeds · 31.44% direct stake · full consolidation retained in H1
- Why it mattersThe group raised acquisition capital while retaining accounting control; economic ownership, coordinated voting power and consolidated reporting use different denominators and should not be conflated.
- cyber_Folks 2026-09-02
03 · Operating the stack
Sylius operators are resetting PrestaShop while robo_Folks moves toward merchants
Q1 materials say Sylius owners took operational control of PrestaShop, began restructuring, improved terms with a strategic payments partner, renegotiated at-risk contracts and introduced new Marketplace cooperation rules, with early cost and efficiency effects reported by the issuer. Separately, cyber_Folks says robo_Folks handled about 47% of customer chats and its resolution-success rate rose to 86%, while human-support chats fell 33% year on year. Since March, a website plugin has been in testing; subscription or upsell is a proposed commercial model, not a disclosed launch.
- Current signalPrestaShop consolidated from February · robo_Folks website plugin in test
- Why it mattersThe operating playbook is becoming visible: expertise from one commerce platform is used to reset another, while an internal AI assistant is tested as a product for merchants' own visitors.
- Q1 strategy and AI report cyber_Folks · 2026-05-20
- robo_Folks technical actions cyber_Folks · 2026-03-27
04 · What to watch
Three questions for the next disclosures
The Shoper merger is registered. The next tests are legal and operating follow-through, Vercom control and product economics.
- Post-merger integrationWhen are the Series F shares issued and what integration milestones follow the registered Shoper merger?
- Vercom control durabilityDo future filings continue full consolidation under the shareholder pact, and what recurring operating effects emerge after the one-off H1 tax presentation?
- Product economicsDoes the issuer disclose durable efficiency gains at PrestaShop, and does robo_Folks move from plugin testing to paid merchant adoption?
Annual record
Ranking history
Future editions add rows; they do not rewrite the 2026 record.
| Edition | Measurement period | Rank | Revenue growth | Net-income growth | Stock return |
|---|---|---|---|---|---|
| 2026 | FY2022–FY2025 | 16 | +143% | +193% | +355% |